How to Make an Informed Decision When Choosing Your VOIP Provider
So you decided to go voip? Congratulations. Now there are five key steps for choosing the right provider and getting started. The first question you should ask is, ‘what provider has the best service and rates for my company’? To find this answer simply estimate how many phones you’ll need and the extent to which your employees will be talking on them. Certain providers charge a flat fee for each seat no matter how many calls are placed or received. Some voip providers charge a lower flat fee for a specific number of minutes, then charge extra for each minute over the flat rate. While this might work for firms with extremely low call volume, generally we recommend the unlimited plans. After all, you have better things to do with your time than comb over every charge on your phone bill. Similarly, for a toll-free number, some providers charge a low monthly fee, then charge an additional per-minute rate for all calls. Other companies charge a flat fee for unlimited calls to the toll-free number. Take away message: If you have over than 1,000 minutes of toll-free usage a month, or more than 30 minutes a day, an unlimited number is more economical. Also, unlimited plans are just easier, why make your life hard?